How can AI-Powered Chatbots Boost West Africa’s Fragmented Public Service Delivery
[IT News Africa - Africa] - 25/09/2025
The public sector in West Africa, much like in other parts of the world, is grappling with deep-rooted challenges. From rigid bureaucracies to outdated systems, the very institutions tasked with serving citizens often find themselves trapped in structures that stifle innovation and delay impact. (…)
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